Role Overview - What is it?
The Head of HR is responsible for driving company culture and company effectiveness by ensuring a seamless employee experience through the development and operationalisation of effective and aligned end to end services across reward, payroll, operational training, field coaching and employee lice cycle administration.
Main Duties - What needs to be done?
Employee Relations:
* Ensure workplace policies are fit for purpose, aligned to company values, fair, applied consistently and well embedded.
* Drive a proactive approach to employee relations through effective root cause analysis, communication and manager training.
* Drive a Fast Firm Fair approach to employee relations across the company prioritising service continuity and optimisation whilst ensuring full adherence with UK labour laws.
Performance Management:
* Support the CPO in the development and implementation of fit for purpose performance appraisal systems to assess and enhance employee performance.
Training and Development:
* Oversee the design and delivery of engaging training packages to drive service excellence and ensure full compliance with service requirements.
* Ensure the provision of field coaching and support to drive management confidence and effectiveness.
Compensation & Benefits Management:
* Support the CPO in the design and implementation of an internal job grading system to facilitate effective reward bench marking and career progression.
* Lead the annual salary review process.
HRIS & Data Reporting
* Optimise utilisation of company HRIS maximising manager and employee self-serve facilities.
* Oversee the maintenance of accurate and up-to-date employee records, contracts and HR documentation. Ensure the production of timely and accurate reporting metrics.
Payroll
* Ensure timely and accurate provision of company payroll activity.
* Manage the relationship with company outsourced payroll provider.
Key skills and experience:
* Team management
* Payroll oversight
* HRIS optimisation
* HR process mapping and optimisation
* Experience working with blue- and white-collar employees
Personal Characteristics
* Ability to thrive in a fast-paced environment
* Resilience
* Commitment to purpose
* Ability to manage multiple priorities
* Stakeholder management