Description
At Pomme d'Or Hotel, our people are at the heart of everything we do. We are proud to be Jersey's Best Workplace 2024 – a testament to our people-first culture and commitment to excellence. We foster a welcoming, inclusive, and supportive environment where teamwork, respect, and professionalism are valued every day. Our goal is to create a place where team members feel heard, supported, and encouraged to grow.
As a Human Resources Administrator, you will play a key role in nurturing this culture while also safeguarding the company and its team members by ensuring that policies and procedures are followed. You will be a visible and approachable presence, supporting engagement initiatives, delivering meaningful inductions, and helping to implement practices that protect both the company's interests and the well-being of our staff. Your efforts will ensure that our core values are reflected in every aspect of HR practices, creating a workplace where colleagues feel motivated, appreciated, and proud to be part of the Pomme d'Or team.
We are looking for a detail-oriented and proactive HR professional who thrives in a fast-paced, people-focused environment. If you're passionate about supporting employees and excited to contribute to a strong, positive company culture, this is the perfect opportunity for you to grow your HR career.
Right to work: Applicants to this particular role should have the immediate right to work in Jersey or the United Kingdom (Jersey, UK, or Irish passport; EU Settled or Pre-Settled Status; or Indefinite Leave to Remain).
Key Responsibilities
HR Administration
* Maintain accurate and confidential employee records, aligning with our values of integrity and respect.
* Prepare HR documentation such as contracts, correspondence, and official records, ensuring a professional and welcoming tone.
* Organise filing systems and archives to ensure the HR office is efficient and well-kept, contributing to an overall positive work environment.
* Administer payroll in a timely and accurate manner, ensuring employees are paid fairly and consistently.
* Process work permits for eligible employees, supporting diversity in the workplace.
Recruitment & Onboarding
* Oversee the full recruitment cycle, from job postings to interview scheduling, ensuring a diverse and inclusive hiring process.
* Manage candidate data in Pinpoint, maintaining confidentiality and promoting a fair process.
* Actively source candidates through job boards, social media, career fairs, and networking, focusing on individuals who will enhance our inclusive culture.
* Conduct pre-employment checks and facilitate a smooth onboarding experience, making new hires feel welcome and prepared to contribute to our vibrant team.
* Assist with probation reviews and the work experience programme, ensuring that new team members feel supported and have the tools to succeed.
Employee Relations & Engagement
* Be a visible and approachable presence across the hotel, creating open lines of communication and offering support to team members.
* Assist with employee relations meetings, providing a listening ear and ensuring concerns are addressed fairly and promptly.
* Maintain HR noticeboards and communication channels to keep all associates informed and connected to the culture and values of the hotel.
* Support employee recognition initiatives (such as birthdays, long service awards, and other celebrations), ensuring our team members feel valued and appreciated.
Employee Development & Compliance Training
* Coordinate CPL Online Training to support employee development and career progression, fostering a culture of learning and growth.
* Track training progress and ensure compliance, while creating opportunities for employees to gain new skills and advance in their careers.
* Organise and lead induction sessions for new hires, ensuring they are familiar with our company culture, values, and safety standards.
* Ensure that new employees complete induction training focused on our inclusive culture, job-specific tasks, and compliance expectations.
Events
* Help organise and facilitate team-building events and employee activities that promote connection, collaboration, and a strong sense of community within the hotel.
* Support hotel committees such as events or the Green Team, contributing to a sustainable and team-focused culture.
Compliance & Safety
* Uphold confidentiality, data protection, and secure file management practices, ensuring that all personal and sensitive information is handled with care and respect.
* Ensure HR spaces are properly secured and contribute to a safe and positive work environment.
* Assist with internal audits and ensure that policies align with both legal standards and our core values.
Does the below sound like you?
* Previous experience in HR or administration, with a strong understanding of how to cultivate culture (hospitality experience is a bonus).
* Strong communication, organisational, and interpersonal skills, with an ability to engage people at all levels of the organisation.
* A positive and professional attitude, with a deep commitment to confidentiality and respect for others.
* Comfortable using Microsoft Office and HR systems.
* A natural ability to multitask, prioritise, and work independently or as part of a team.
* A team player and flexible attitude – willing to support a busy team wherever necessary.
* Proactive and positive attitude to change.
* Is highly organised, has strong attention to detail and is curious.
* Has excellent communication skills, both written and verbal, and is confident at handling sensitive and confidential information.
* Can manage multiple tasks and meet deadlines in a fast-moving environment whilst maintaining accuracy and quality.
* CIPD qualified level 3 minimum (Not mandatory)
If you're passionate about supporting others and are looking for an opportunity to take the next step in your HR career, we'd love to hear from you
Why work at Seymour Hotels of Jersey
We are passionate about our work and believe it truly makes a difference We strive to create magical memories not only for our guests and owners but also for our colleagues. At the end of each day, we hope our team members have either learned something new or had a fun and an enjoyable day.
What else is in it for you?
Memorable experiences
Team Building and Fun(Summer Family BBQ, Annual Colleague Party, Colleague Talent Show, Beach games and surfing lessons, Movie Nights, etc
Community Engagement and Giving Back ( Participation in Charity Event, Jersey Marathon, Car Boot Sales, Beach Clean Up, Green Team, etc.)
A great island lifestyle Jersey enjoys unspoilt beaches, clean and pure sea air, and beautiful countryside. It is a safe and secure location and has a good climate.
Financial Stability
A competitive salary
Online retail discount platform through "Hospitality Action/ The Benefit Hub" giving our team members access to hundreds of discounts
Referral Scheme 'Introduce a Star' where you can earn extra money
We take part in "Visit Jersey Team Pass" - Free pass in to local visitor attractions
Recognition and Career Development
We offer diverse training and development opportunities—including in-house and external courses, access to the CLP/Access platform, and departmental cross-training.
Internal transfer and promotion opportunities.
Employee social events
Long Service Awards
Health and Wellbeing Support
Company sickness benefit scheme – After 6 months
Free Flu vaccination
24-hour Employee Assistance Programme - "Hospitality Action"
"Hospitality Action/Spectrum Life"—the wellbeing platform—provides our team members with access to recipes, fitness videos, and a wide range of other wellness resources.
Access to Mental Health First Aiders
Discount Gym Rates
Holiday days
About Seymour Hotels
Seymour Hotels is Jersey's largest and most established hotel group, offering a variety of accommodation options for tourists and the business traveller, all while ensuring memorable experiences in this beautiful destination. Our group includes the Pomme d'Or Hotel, the Merton Hotel and Suites, the Leisure Club & Aquadome, the Greenhills Country House Hotel, the Watersplash Beach Bar & Diner and Dip Doh Pizza Co. Founded in 1920 and still proudly owned and managed by the Seymour family, we recently celebrated our 100th anniversary and continue to thrive.
What sets us apart from our competitors is our exceptional team Our dedicated employees provide genuine friendliness and outstanding service. Being part of a company with such unique and dynamic flexibility is a true privilege.
Our team comprises talented individuals from around the globe. As a family-owned business, we deeply value each employee and emphasise their pride, respect, and satisfaction in their roles. Our open-door policy and core values—integrity, respect, compassion, positivity, enthusiasm, and humility—shape our practices and culture, enabling us to deliver exceptional experiences and create magical memories.
At Seymour Hotels, we are committed to fostering a work environment that supports both personal and professional growth. Our success is built on honesty, open communication, and mutual trust, creating a family-like atmosphere where we support and listen to one another.
With our business growth, our family has grown too, now providing diverse career opportunities for over 350 team members.
We take pride in our family culture and strive to create an environment where individuals can thrive through their own efforts. This is a fantastic opportunity to advance your career with a major local company where your contributions truly make a difference.