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Sales executive

Birmingham (West Midlands)
SFR Recruitment Solutions
Sales executive
£27,000 a year
Posted: 13h ago
Offer description

Internal Sales Executive – Exciting Opportunity with a Leading Industry Client! 🌟

Salary increasing to £28,500 after 6 months.

Our client, a respected and rapidly growing business within their sector, is looking for a talented Internal Sales Executive to join their dynamic team. This is a fantastic opportunity for someone who thrives in a fast‑paced sales environment, enjoys building strong customer relationships, and wants to be a key driver in project and revenue growth.

We are proud to be supporting our client in the search for someone who is proactive, customer‑focused, and passionate about delivering results.

⭐ About the Role

As the Internal Sales Executive, you will play a central role in managing internal sales accounts, handling project enquiries under £100k, progressing opportunities from enquiry to order, and supporting pricing enquiries from subcontractors. You’ll work closely with the wider Internal Sales and Estimating teams to support business development and drive quote conversion.

📞 Key Responsibilities

Customer & Project Support

Handle incoming customer and supplier calls, providing exceptional service and expert support.

Progress project enquiries through to order, confidently managing enquiries under £100k.

Respond promptly to subcontractor pricing enquiries.

Resolve customer queries and complaints while maintaining professionalism and trust.

CRM & Project Management

Keep the CRM system updated with accurate project, company, and contact information.

Analyse CRM activity to identify unchased or inactive projects.

Conduct research into project influencers, especially for major developments.

Process sample requests and manage RMA procedures.

Communication & Collaboration

Act as a central communication link between key customers and the Specification team.

Work daily with the Internal Sales team to follow up on outstanding quotes and improve conversion rates.

Collaborate closely with the Estimating team to ensure “Right First Time” schedules.

Sales Growth

Identify new opportunities on non-specified projects by offering knowledgeable guidance.

Support the development of long‑lasting contractor relationships.

🔑 Key Competencies

Results Focus: Committed to delivering high‑quality work with accountability.

Initiative: Proactive in problem‑solving and process improvement.

Adaptability & Resilience: Comfortable working in a fast‑changing environment.

Customer Focus: Dedicated to exceeding customer expectations.

Teamwork: Works collaboratively and supports colleagues effectively.

Passion for Sales: Motivated by driving sales and providing excellent service.

💼 Why Apply?

This is an excellent opportunity to join a collaborative and ambitious organisation where your contribution will directly impact business growth. If you are motivated, organised, and passionate about sales and customer service, our client would love to meet you.

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation

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