Customer Service Manager required for a leading engineering business delivering innovative solutions to global markets.
This well-established engineering company serves a diverse range of industries, including aerospace, defence, medical, industrial automation, security, utilities, automotive, and leisure. They offer both standard and bespoke solutions through their in-house application engineering team.
This opportunity is based in Keighley, making it easily commutable from surrounding areas such as Shipley, Bingley, Baildon, and Silsden.
Key Responsibilities of the Customer Service Manager include:
Acting as the main point of contact for customer enquiries regarding delivery schedules and technical specifications
Managing account relationships with both new and existing clients, including prestigious global accounts
Working closely with production, sales, and warehouse teams while overseeing day-to-day operations and logistics
Managing fast paced and complex projects from initial enquiry through to delivery
Leading and developing a small team
Salary & Benefits on offer for the Customer Service Manager
Competitive salary: £32,000 - £37,000 (dependent on experience)
28 days annual leave (including statutory holidays), increasing with length of service
4-day working week (Monday to Thursday)
Access to healthcare and pension schemes
Opportunities for professional development and training
To apply for the Customer Service Manager position, please click 'Apply Now' and attach an updated copy of your CV. Alternatively, contact Lewis Lynch at E3 Recruitment for more information.
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