A Customer Service Manager is required by my client based in Deeside to lead the order processing team and manage customer enquiries. This is a fast paced role with a growing and highly successful business. Duties are varied but your key responsibilities will be: • To oversee daily sales office operations and order flow • Coordinate with finance on large orders and credit checks • Ensure timely order processing and customer communication • Resolve enquiries, price disputes, and progress calls • Support and develop the sales team • Provide regular reports to Directors This is a permanent role offering a basic salary of £35,000 - £38,000 per annum plus 25 days holiday and company pension. Hours or work are Monday - Thursday 8.30am-5.00pm and Friday 8.30am-4.00pm To be suitable you will have: • Proven experience managing a busy sales office • Strong leadership, problem-solving, and communication skills • Ability to prioritise and drive performance • A proactive, customer-first mindset Email your CV today to be considered for this great opportunity. If you do not hear from us within 5 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us