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Admin Officer Belfast – Immediate start, Belfast
Client: The Recruitment Co
Location: Belfast, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 193d29533721
Job Views: 4
Posted: 02.06.2025
Expiry Date: 17.07.2025
Job Description:
We are currently recruiting for an admin officer based in Belfast. The successful candidates will be required to start once the vetting paperwork and ANI clearance have been completed.
Duration: 29 weeks with a possibility of extension
Rate of pay: £12.57
Hours of work: 37 hours a week
Key Responsibilities:
Working within the Department for Communities in the Northern Ireland Civil Service, this role will deliver services for customers based in Great Britain within the Counter Fraud, Compliance and Debt (CFCD) Division. The aim of CFCD is to reduce fraud, error, and debt within the benefit system. Full training will be provided. This is primarily a telephony-based environment, with main duties including:
* Effective call handling to provide excellent customer service through inbound and outbound calls, including negotiating debt repayment.
* Good verbal and written communication skills.
* Ability to build rapport with colleagues and customers.
* Ability to work within and contribute to a team environment.
* Ability to work accurately within deadlines and achieve targets.
* Basic IT skills and aptitude for learning new systems.
* Organized with good time management skills.
* Excellent interpersonal skills.
* Strong work ethic and desire for personal development.
* Excellent attendance and punctuality.
These roles are full-time and office-based. Remote work may be available in the future.
Essential Criteria:
Proof of 5 GCSEs including English and Maths at grade C or above, or equivalent.
Excellent IT skills, including Microsoft Word and Excel.
Excellent communication skills and ability to use initiative.
Please send your CV via the provided link or to [email protected]
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