Berry Recruitment are currently recruiting for a HR Administrator to join our client's team in Stockton-on-Tees!
Job Title: HR Administrator
Pay Rate: £13 per hour
Duration of Contract: 6 months
Location: Stockton on Tees
Onsite Parking: Available
Role Overview
Working within a Learning & Development (L&D) Administration team in a HR Shared Service Centre, you will play a key role in supporting the delivery and coordination of learning and development activities across the organisation. This includes managing external training bookings, responding to first-line queries, maintaining documentation and user guides, and promoting learning initiatives.
Key Responsibilities
Learning Administration:
Act as the first point of contact for L&D-related queries, resolving or escalating as appropriate.
Answer incoming queries in an efficient manner
Maintain and update a range of records systems or databases to ensure records are accurate, complete and current.
Manage the full process of booking external training courses, including liaising with suppliers, confirming attendance and ensuring accurate records.
Handle associated payment processes, including raising purchase orders and tracking invoices through Ariba whilst ensuring compliance with procurement and finance policies.
Develop and maintain curated playlists of learning content within the LMS.
Manage learning workflows and reportingCommunications & Engagement:
Draft and distribute promotional communications to raise awareness of learning opportunities.
Collaborate with internal communications teams to align messaging and branding.
Contribute to continuous improvement of service delivery within the People Hub through administration of reporting, scheduling, learner support, and enrolment coordination. Proactively make recommendations for service improvements and identify new ways of working.
Essential Skills
Excellent IT skills and an interest in using technology to improve work efficiency.
Previous experience within a HR team with a strong interest in L&D and employee development.
Proficiency in Microsoft Office and digital collaboration tools.
A resilient approach and the ability to work unsupervised in a fast-paced environment is key
Ability to independently plan and manage own workloads
The ability to make decisions and deliver work in a timely manner including to SLAs
Excellent customer service
Excellent communication skills, both verbal and written
High level of accuracy, numeracy, attention to detail, and organisational skills.Desirable Skills
System Administration experience, preferably in a HR context, including; providing first line support for queries, managing more complex queries with third parties or internal IT department in accordance with agreed support SLAs, maintenance of background tables, user/ security management and governance
Experience of working in Learning and Development with Cornerstone
Act as the first point of contact for L&D-related queries, resolving or escalating as appropriate.If this role is of interest please apply now, all applications are reviewed daily! Alternatively please call Daisy on (phone number removed) or Lauren on (phone number removed) to discuss.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job